Which of the following is NOT a strategy to promote inclusive language in the PT clinic?

• A. Use person-first language
• B. Ask about pronouns
• C. Provide interpreters and accessible materials
• D. Label patients by disability to improve clarity

Answer: (C)

Focusing on inclusive language means shaping communication in a way that centers the person, respects identity, and removes barriers to understanding. Labeling patients by disability is not a strategy that promotes this approach. When we label someone by their disability, we reduce them to a condition and risk stigmatizing them, which can undermine trust, dignity, and engagement in care. It shifts the focus away from the person as a whole and from the goals of therapy.

In contrast, using person-first language emphasizes the person before the condition, which helps clinicians see patients as individuals with unique experiences. Asking about pronouns shows respect for gender identity and ensures patients are addressed in a way that matches their self-identification. Providing interpreters and accessible materials removes communication barriers for patients with limited language proficiency or hearing or vision differences, supporting equal access to information and participation in care.

Together, these practices create a more welcoming, respectful, and effective PT clinic environment. The one approach that does not fit this goal is labeling by disability, which undermines inclusive language and person-centered care.