What is professional jargon in PT and why can it be a barrier?

• A. It is always clear to patients and never causes confusion.
• B. Abbreviations and terms like PROM, TB for Theraband, Ex for exercise that can be misunderstood by patients or providers.
• C. It is prohibited in patient communication.
• D. It simplifies conversations for all audiences.

Answer: (B)

Professional jargon in physical therapy can be a barrier because it relies on abbreviations and shorthand that patients may not understand. When terms like PROM (passive range of motion), TB (Theraband), or Ex (exercise) are used without explanation, patients—or even other clinicians—can misinterpret them. This can lead to confusion about what to do, how to perform activities safely, or how to follow a home exercise program, which in turn affects engagement and safety.

To overcome this, communicate in plain language, define any abbreviations the patient is likely to encounter, demonstrate activities, and provide written instructions in simple terms. Encouraging the patient to paraphrase what they understood helps ensure the message is clear and supports shared decision-making and adherence.

Statements that suggest jargon is always clear, prohibited, or universally makes communication easier aren’t accurate because health literacy varies and plain-language, patient-centered communication is essential for safety and effectiveness.