What feature is essential to make video visits accessible to people with visual impairments?

• A. Captions and screen-reader friendly navigation
• B. No captions
• C. Only high-contrast color scheme
• D. Autoplay video only

Answer: (A)

To make video visits accessible for people who are blind or have low vision, the interface must be screen-reader friendly and navigable by keyboard. When the page uses proper semantic structure, labels on controls, landmarks, and a logical reading order, a screen reader can describe what’s on the screen and guide the user through the video controls without needing to see them. Keyboard operability lets someone who cannot use a mouse move through the interface independently, which is essential for real-time telehealth visits.

Captions paired with accessible navigation add value beyond visual impairment alone, supporting people who are deaf or hard of hearing and aiding comprehension in various contexts. Yet the core need for visual impairment is the ability to access and control the interface through assistive technology and keyboard input. Without screen-reader friendly navigation, even otherwise well-designed video content can be effectively unusable for this group.